A chargeback occurs when a customer disputes a credit card transaction. It’s the last line of defense for the customer and can result in the transaction immediately being reversed: the customer ...
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Batch fee – What is it?
If you’re a bricks and mortar shop owner you will probably have a credit card terminal in your store which you use throughout the day to charge your customer’s cards for the amount they sp...
Discount Rates – What are they?
Every card transaction you complete will carry a once-off fee which is a percentage of the transaction value (with some exceptions). This percentage is called the discount rate which can range between...
Chargebacks – What are they?
A chargeback is any situation where the funds from a transaction have to be returned to the consumer by a forcibly initiated motion where the consumer’s bank becomes involved. It is a reversal o...
Bill Backs – What are they?
By far the major component of the group of fees you’ll pay in exchange for accepting payment by credit card is the fee that you pay on a per transaction basis, usually a percentage of the transa...